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prod
MTS Helpdesk
3
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Triage active incidents. Severity-sorted, SLA-urgency-tied.
1 match
Severity
P1
P2
P3
P4
Status
Open
In progress
Waiting
Resolved
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⌘/
ID
Sev
Subject
Reporter
Group
SLA
Updated
TK-4FE4A1
P1
Webserver down - error displayed and buttons unresponsive
AC
Alice Chen
voice
—
3h 56m
3m ago
1
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